Your First Visit
Carolina’s Dental Choice welcomes new patients. Whether you have just moved to town, are transferring your care from another practice, need to establish care with a dentist, or find yourself suddenly in need of dental service, we look forward to partnering with you for your oral health. Your first visit will be tailored to meet your specific needs. Our services include routine dental care and procedures such as cleanings, tooth extraction and root canals, but we also offer comprehensive cosmetic and restorative dentistry services including whitening, veneers, dental implants, bridges, and dentures. We treat all patients ages 4 and up.
If you have specific concerns about your oral health, we invite you to ask questions. If you have any fear or anxiety about dental care, please let us know. Our aim, from front desk to dental chair and back, is to make you as comfortable as possible and perform our work with a focus on quality and efficiency. We will discuss with you any problems and work together to develop a plan to achieve a healthy, beautiful smile.
Please note that all new patients are required to fill out new patient forms. We ask that you please review and complete these forms prior to your appointment. You may bring the completed forms (printed and signed) with you on the day of your appointment, fax them to us at 704.289.9104, or mail them at least 5 days before your appointment to New Patient Forms, Carolina’s Dental Choice, 704 South Sutherland Avenue, Monroe, N.C. 28112. If your forms have not arrived by the time of your visit, you will be required to complete them again prior to your appointment.
Please also take time to review our information regarding dental insurance and payment terms.
New Patient Forms
Our new patient forms collect important information about you and your overall health.
Oral health can impact certain diseases and certain diseases can impact oral health. For example, diabetes reduces the body’s resistance to infection and puts gums at risk. According to the Mayo Clinic, gum disease appears to be more frequent and severe among people who have diabetes. Always tell your dentist if you’re taking any medications or have had any changes in your overall health — especially if you’ve had any recent illnesses or you have a chronic condition.
The forms include patient information, our financial policy, and our privacy and disclosure form. Signing the patient information form authorizes your insurance company to pay us their designated portion of fees for services provided. Our financial policy notes that all co-payments are due at the time of treatment. Payments due must be paid in cash, approved check, credit card, or CareCredit. Our privacy and disclosure form is legally required and outlines how and to whom your health information may be released under HIPAA.
If you would like to discuss these forms, please call us at 704.289.9519.
Carolina’s Dental Choice accepts most major insurance plans. We recommend that you ask one of our associates for specific information about your policy before initiating treatment. If you do not see the name of your insurance provider listed below, please be sure to let us know. We are always adding more providers to our service list.
As a reminder, all co-payments are due at the time of treatment. Payments due must be paid in cash, approved check, credit card, or CareCredit. As a courtesy, we are happy to file your insurance claims for you. If you would like to discuss insurance and payments before any appointment, please call us at 704.289.9519.
Need help understanding dental insurance in general? Check out these tips for understanding how dental insurance works, and always review your individual policy for specific details about coverage.
Insurance companies Carolina’s Dental Choice works with are:
- Ameritas Group
- Benefit Administrative Services
- Blue Cross
- Companion Life
- Delta Dental
Carolina’s Dental Choice and Brown & Associates DDS, PLLC, have serviced the Medicaid community consistently since 2000 with the specific objective to provide quality dental and oral hygiene services to members of every segment of the area population. We believe everyone deserves quality dentistry at fair and affordable prices.
States are required to provide dental benefits to children covered by Medicaid and the Children’s Health Insurance Program (CHIP), but states choose whether to provide dental benefits for adults. Medicaid covers dental services for all child enrollees as part of a comprehensive set of benefits, referred to as the Early and Periodic Screening, Diagnostic and Treatment (EPSDT) benefit. States have flexibility to determine what dental benefits are provided to adult Medicaid enrollees. While most states provide at least emergency dental services for adults, less than half of the states currently provide comprehensive dental care. There are no minimum requirements for adult dental coverage. For more information about Medicaid and CHIP in North Carolina, click here.
At Carolina’s Dental Choice, we require a current Medicaid card to be presented prior to treatment. If you do not bring a copy of your card, we reserve the right to reschedule you to another day. Note that adult Medicaid patients must make their $3.00 copay payment at the time of receiving treatment.
If you have any questions about Medicaid and dental services at Carolina’s Dental Choice, please call 704.289.9519.
We believe in dental care that is effective, affordable, and efficient. Our care team works together with patients to find the most manageable solutions and treatment options for each individual. We commit to being as upfront and transparent about health care costs as we can. In order to manage our practice as cost-effectively as we can, all co-payments are due at the time of service. We accept the following forms of payment.
In-House Dental Savings Plan
Carolina’s Dental Choice offers an in-house dental health savings plan for those patients who do not have dental insurance. This plan allows patients to receive treatment at a discounted cost. Approval for the in-house dental plan is required prior to treatment. Please call us to discuss our in-house dental saving plan and other payment options at 704.289.9519.