Patient Services

Your First Visit

Carolina’s Dental Choice welcomes new patients. Whether you have just moved to town, are transferring your care from another practice, need to establish care with a dentist, or find yourself suddenly in need of dental service, we look forward to partnering with you for your oral health. Your first visit will be tailored to meet your specific needs. Our services include routine dental care and procedures such as cleanings, tooth extraction and root canals, but we also offer comprehensive cosmetic and restorative dentistry services including whitening, veneers, dental implants, bridges, and dentures. We treat all patients ages 4 and up. 

If you have specific concerns about your oral health, we invite you to ask questions. If you have any fear or anxiety about dental care, please let us know. Our aim, from front desk to dental chair and back, is to make you as comfortable as possible and perform our work with a focus on quality and efficiency. We will discuss with you any problems and work together to develop a plan to achieve a healthy, beautiful smile.

Please note that all new patients are required to fill out new patient forms. We ask that you please review and complete these forms prior to your appointment. You may bring the completed forms (printed and signed) with you on the day of your appointment, fax them to us at 704.289.9104, or mail them at least 5 days before your appointment to New Patient Forms, Carolina’s Dental Choice, 704 South Sutherland Avenue, Monroe, N.C. 28112. If your forms have not arrived by the time of your visit, you will be required to complete them again prior to your appointment. 

Please also take time to review our information regarding dental insurance and payment terms.

Dentist in Monroe

New Patient Forms

Our new patient forms collect important information about you and your overall health.

Oral health can impact certain diseases and certain diseases can impact oral health. For example, diabetes reduces the body’s resistance to infection and puts gums at risk. According to the Mayo Clinic, gum disease appears to be more frequent and severe among people who have diabetes. Always tell your dentist if you’re taking any medications or have had any changes in your overall health — especially if you’ve had any recent illnesses or you have a chronic condition.

The forms include patient information, our financial policy, and our privacy and disclosure form. Signing the patient information form authorizes your insurance company to pay us their designated portion of fees for services provided. Our financial policy notes that all co-payments are due at the time of treatment. Payments due must be paid in cash, approved check, credit card, or CareCredit. Our privacy and disclosure form is legally required and outlines how and to whom your health information may be released under HIPAA

If you would like to discuss these forms, please call us at 704.289.9519.

Insurance Information

Carolina’s Dental Choice accepts most major insurance plans. We recommend that you ask one of our associates for specific information about your policy before initiating treatment. If you do not see the name of your insurance provider listed below, please be sure to let us know. We are always adding more providers to our service list.

As a reminder, all co-payments are due at the time of treatment. Payments due must be paid in cash, approved check, credit card, or CareCredit. As a courtesy, we are happy to file your insurance claims for you. If you would like to discuss insurance and payments before any appointment, please call us at 704.289.9519.

Need help understanding dental insurance in general? Check out these tips for understanding how dental insurance works, and always review your individual policy for specific details about coverage. 

About Dental Health Insurance via WebMD
How Does Dental Insurance Work via Investopedia

 

Insurance companies Carolina’s Dental Choice works with are:

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